Welcome to Vegobox! The Vegobox Website(s) and services are provided by Hejpack AB (“Vegobox”, “we” “us” or “our”). These Terms and Conditions (“Terms” or “Terms and Conditions”) govern your (“you” or “your”) access to and use of the vegobox.com web site (the “Website”) and all services provided by Vegobox via the Website including without limitation our monthly product and gift service (collectively, the “Services”).
Vegobox provides a subscription service for a monthly delivery of vegan snack and lifestyle items.
Acceptance of Terms
By using our Website or subscribing to our Services, you indicate your unconditional acceptance of the following Terms and Conditions. Please read them carefully, as they may have changed since your last visit.
Scope of Service
Vegobox maintains this Website as a service to the user community that visits the Website subject to these Terms and Conditions. You are responsible for obtaining any equipment and Internet service necessary to access our Website and for paying any fees for the equipment and service you select. We may alter, suspend, or discontinue this Website or the Services in whole or in part, at any time and for any reason, without notice. The Website may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons.
Users have a personal, non-transferable, non-exclusive right to access and use the Content of this Website subject to these Terms and Conditions. The term “Content” means all information, text, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.
The Content may contain typographical errors, other inadvertent errors or inaccuracies. We reserve the right to make changes to document names and content, descriptions or specifications of products or services, or other information without obligation to issue any notice of such changes.
You may view, copy, download, and print Content that is available on this website or through the Services, subject to the following conditions:
The Content may be used solely for internal informational purposes. No part of this website or its Content may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording for any other purpose.
The Content may not be modified. Copyright, trademark, and other proprietary notices may not be removed.
Registration and Membership; Product Sales
As a registered user of Vegobox, you agree to receive emails promoting any special offer(s), including third party offers. We may from time to time send you our monthly newsletter. You may opt-out from receiving special promotions or our newsletter by emailing [email protected] or selecting to unsubscribe as may be provided in the applicable e-mail correspondence.
Monthly Subscriptions; Automatic Renewal; Cancellation Policy
As a subscribed Vegobox member, once a month between the 6th and the 10th we will ship you a package with a different selection of items from various vegan brands. Each month of your subscription, the selection of Products may change. Accordingly, Vegobox cannot guarantee that a selection available in a particular timeframe will be available in any subsequent timeframe.
Continuous Subscription and automatic renewal terms.
By subscribing, you expressly acknowledge and agree that (1) Vegobox (or our third party payment processor) is authorized to charge you on a monthly or quarterly basis at the then-current subscription rate (in addition to any applicable taxes and other charges) for as long as your subscription continues without further authorization from you, and (2) your subscription will be automatically renewed for successive monthly or quarterly periods (depending on which subscription you choose) until you cancel your monthly or quarterly subscription renewal.
If you are not completely satisfied with Vegobox, you can cancel your membership and discontinue your monthly and quarterly payments at any time. In order to cancel before you are re-billed for the next shipment, you need to contact Vegobox prior to the renewal date on the 14th of each month at [email protected] in order to not get the next month’s box/boxes.
Billing and Payments
We use a third party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant Vegobox the right to store and process your information with the third party payment service, which it may change from time to time; you agree that Vegobox will not be responsible for any failures of the third party to adequately protect such information. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
Shipping and Risk of Loss
Unless otherwise indicated at the time of your purchase, shipping and handling fees are included with your order. Shipping dates and/or arrival times are only estimates. For loss/damage claims, you must notify Vegobox within 30 days of the date of your purchase if you believe all or part of your order is missing or damaged.
Replacement of Products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion. Repeated claims of undelivered merchandise may result in the cancellation of your membership.
Refund and Returns
You have the right to a refund according to the Swedish law if you claim it within 14 days of receiving your first box (i.e the Product). If you wish to return a Product you stand for the cost of the return fees yourself. Contact us at [email protected] if a Product is defective or if something is missing or damaged, and we will help you out.
Swedish VAT is included in the price. You may be charged local sales tax or VAT, if applicable.
Vegobox services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. Individuals under the age of 18 can use this service only in conjunction with and under the supervision of a parent or legal guardian. In this case, the adult is the user and is responsible for any and all activities, subscribers and purchasers.
Intellectual Property Rights
Unless otherwise noted, all Content contained on this Website is the property of Vegobox and/or its affiliates or licensors. We do not claim ownership of Content submitted by users without compensation by Vegobox and with the expectation that such Content will be made publicly accessible through our Website. By submitting such Content, however, you agree to grant us a world-wide, royalty-free, perpetual, irrevocable, non-exclusive license to use, distribute, reproduce, modify, adapt, create derivative works from, and publicly perform or display such Content. This license shall remain in effect until we delete the Content from our systems.
When you register to participate in Vegobox services on this Website, you may be required to establish a login identifier and a password. You are responsible for protecting your login and password from unauthorized use, and you are responsible for all activity that occurs on your account (including without limitation financial obligations). You agree to notify us immediately if you believe that your login or password has been or may be used without your permission so that appropriate action can be taken. We are not responsible for losses or damage caused by your failure to safeguard your login and password.
Links to Third-Party Websites
This Website may contain links to third party Websites that are provided to you as a convenience. Any outside Website accessed from our Website is independent from Vegobox, and we have no control over the content of such Websites. We are not responsible for the content of any linked Website or for any loss or damage incurred in connection with your use such links or dealings with the operators of such third party Websites.
No Implied Endorsements
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Vegobox of that third party or of any product or service provided by a third party. Likewise, a link to any third party Website does not imply that we endorse or accept any responsibility for the content or use of such a Website. Vegobox does not endorse, warrant or guarantee any product or service offered by any third party through an online discussion forum or chat room accessible through this Website and will not be a party to or in any way monitor any transaction involving any third party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you are responsible for exercising appropriate judgment and caution.
We may terminate any user’s monthly subscription or access to our Website or Services, including access to any online discussion forum or chat room, in our sole discretion, for any reason and at any time, with or without prior notice. It is our policy to terminate users who violate these terms and conditions, as deemed appropriate in our sole discretion. You agree that we are not liable to you or any third party for any termination of your access to our Website or Services.
These Terms and Conditions shall be governed and interpreted pursuant to the laws of Sweden, notwithstanding any principles of conflicts of law.
These Terms and Conditions constitute the entire agreement between the parties relating to the subject matter herein. We may, at our sole discretion and without notice, revise these terms at any time by updating this posting.
For Additional Information
If you have any questions about these Terms and Conditions, please contact [email protected]